A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences such as login, language and other display preferences so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
The cookie related information is and can not be used to personally identify you. They are not used for any purpose other than those described below.
Your display preferences, such as contrast colour settings or font size
If you have already replied to a survey pop-up that asks you if the content was helpful or not so you won't be asked again
Enabling these cookies is not strictly necessary for the website to function but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
You can find out more about this service at http://www.google.com/analytics.
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How to disable cookies
Most web browsers allow some control to restrict or block cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, products or services. For more information about cookies and instructions on how to adjust your browser settings, see the Internet Advertising Bureau website www.youronlinechoices.co.uk.
How we collect information
We will only collect information from you if you:
Complete online forms, take part in surveys, write posts on any message boards, post any blogs or participate in any other interactive areas that appear on our website.
Provide your contact details to us when contacting us to enquire on additional information about the service we provide.
Contact us offline for example by telephone, fax, email or post;
What we use your information for:
We will use your personal information to provide your any information on services that you have requested. We may also contact you for feedback on your use of our services or our website.
We may use your personal data for internal purposes such as auditing, data analysis, and research to improve our website and customer communications.
From time to time, we may use your information that has been submitted by yourself with consent to contact you with details about our products and services which we feel may be of interest to you.
You have the right at any time to stop us from contacting you for marketing purposes. If you wish not to be contacted by us you can send us an email with your request to firstname.lastname@example.org.
Sharing your information
We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond any essential requirement other than specified by law.
We do not collect information about you other than when you specifically knowingly provide it by contacting us by email or by filling in your contact details on contact forms. We only use your email address to respond to your email enquiry.
We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
Cookies and Traffic Data
Cookies are small text files which are transferred from our website, product or service and stored on your computer's hard drive. They are widely used in order to help websites work, or work more efficiently, as well as to provide general usage information to the owners of the site.
There are different types of cookies
Web analytics and similar services
Our website uses web analytics services. Web analytics cookies allow us to recognise and count the number of visitors and see how they move around the website, product or service. This helps us make our service to you better.
We keep a record of traffic data which is logged automatically by our server, such as your Internet Protocol (IP) address, the website that you visited before ours, the website you visit after leaving our site. We also collect some site, product and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.
If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date.
If you would like to update your records or see a copy of the information that we hold about you, you can contact us by email at email@example.com. If you request a copy of your information you will need to pay a statutory fee which is currently £10.
Security and storage of information
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
Some communications sent over the internet, such as email, may not be secured unless they are encrypted. Although we do our best to monitor and improve how we protect your personal data, we cannot guarantee the security of your data which is transmitted to our website or other products and services via an internet or similar connection and any transmission of data to our site is at your own risk.
If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.
For information about our site and Promotional Offers you can contact us at firstname.lastname@example.org